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Amazon Alexa finds 85% in Saudi Arabia and UAE now rely on voice assistants

From preserving Arabic to empowering families, voice assistants are redefining digital life across Saudi Arabia and the UAE.

Amazon Alexa finds 85% in Saudi Arabia and UAE now rely on voice assistants
[Source photo: Krishna Prasad/Fast Company Middle East]

Voice assistants are rapidly becoming part of everyday life in Saudi Arabia and the UAE, according to a new study commissioned by Amazon Alexa. The research shows that the technology is evolving beyond convenience toward cultural integration, with 85% of residents in both countries having used a voice assistant and 43% using them regularly.

The study links this rapid adoption to strong government support for artificial intelligence. Seventy-four percent of respondents reported being aware of their country’s National AI Strategy, indicating that national innovation agendas are influencing how citizens interact with emerging technologies.

Language is a key driver of adoption. Sixty-five percent of participants prefer using Arabic as their primary language for voice assistants, with Khaleeji Arabic identified as the most popular dialect. More than half (56%) said it is important for voice assistants to understand regional accents and local expressions—reflecting a desire for technology that communicates authentically.

The findings also show that Arabic voice assistants are bridging the generation gap. Half of respondents (50%) believe they help younger family members maintain or improve their Arabic language skills, while 48% said they encourage older relatives to use technology more confidently.

“We’re humbled by these survey results,” said Dr. Raf Fatani, Regional General Manager, Alexa MENA. “Seeing that the findings show how quickly voice technology is becoming a part of everyday life in Saudi Arabia and the UAE is a testament to the hard work of our local teams. It reinforces our belief that by focusing on things like authentic Arabic dialects and cultural context, we’re building a product that truly belongs in people’s homes.”

While information-seeking remains the top use case (42%), demand is rising for Arabic-first experiences such as educational content (39%), integration with local services (33%), smart-home controls, and religious support—signaling that voice assistants are becoming an integral part of modern life in the Gulf.

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