The Dubai International Arbitration Center (DIAC) has announced the launch of the metaverse for dispute resolution, which is set to revolutionize conflict resolution worldwide. The metaverse offers a virtual reality platform for parties to engage in dispute resolution proceedings from anywhere in the world, eliminating the need for physical transit and showcasing arbitration’s sustainability and environmental friendliness.

Moving to the metaverse aligns with DIAC’s goals for sustainability, accessibility, and equitable dispute resolution, enabling them to offer even more efficient and easily accessible alternative dispute resolution services through metaverse technology. Using the metaverse also ensures that all parties have an equal opportunity to engage in conflict resolution processes, irrespective of their financial resources.

DIAC’s metaverse platform leverages technology to create an immersive world that facilitates seamless communication, document sharing, and participant collaboration. The platform also anticipates future developments in virtual conflict resolution, including AI-driven analytics, enhanced security, and customized avatars for a better user experience.

“The launch of DIAC’s metaverse came after months of hard work and dedication from the team. This new offering aligns with Dubai’s aspiration to be a global metaverse hub. Further, it reinforces DIAC’s position as the leading international arbitration center, enhances our capabilities to offer innovative and novel methods for resolving disputes, and reflects our vision to be the ultimate global destination for dispute resolution,” said Dr. Tariq Humaid Al Tayer, chairman of DIAC’s board of Directors.

Dubai’s commitment to technology and innovation as catalysts for growth and development is exemplified by its vision for the metaverse. Staying ahead of evolving technologies is critical to providing exceptional services and maintaining a competitive advantage in the global market, as demonstrated by the DIAC metaverse initiative.

DIAC has achieved significant milestones in optimizing and modernizing its arbitration procedures following international best practices. Moreover, DIAC has completed the development of a new strategy, set to launch in the second quarter of 2023, which will enhance corporate governance and operations, and unveil a brand-new visual identity.