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Saudi government agencies boost emerging tech adoption by 10% in 2024

Government agencies are using technologies like AR/VR, and digital twins to improve services.

Saudi government agencies boost emerging tech adoption by 10% in 2024
[Source photo: Krishna Prasad/Fast Company Middle East]

Saudi Arabia’s government and businesses are advancing technology adoption and investing in programs to digitally upskill the population. A new report by the Digital Government Authority revealed that the performance index of Saudi government agencies in Emerging Technologies Adoption has improved significantly by 10% compared to last year, rising from 60.3% in 2023 to 70.7% in 2024.

The Saudi Press Agency noted that the growth in technology integration across the kingdom’s government agencies is driven by a rise in participating agencies, from 13 in 2023 to 35 in 2024.

The rise in the adoption index reflects a broader participation and growing interest aligned with the kingdom’s goals to foster innovation and support modern technologies.

The report shows progress across various areas of technology adoption. Research capability reached 72.04%, communication capability hit 71.88%, integration achieved 67.93%, and proof capability recorded 70.84%, reflecting advanced levels of development.

The report also highlighted government agencies adopting emerging technologies to deliver superior services to citizens, residents, and visitors, enhance efficiency, automate services, save time and effort, and promote transparency.

Technologies have led to significant advancements in several fields. For example, drones have helped with aerial photography and real estate imaging, boosting operational efficiency by 80%. Augmented and virtual reality technologies have improved digital experiences for individuals with special needs, increasing their access to digital services, and digital twinning has also enabled precise asset inventory for 22 out of 36 industrial cities. 

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