Explore the Fast Company Middle East’s Most Innovative Companies 2024 list, featuring 55 winning entries reshaping businesses and industries. We’ve selected the companies making the most significant impact with their initiatives across 27 categories, including the most innovative design, sustainability and cleantech, manufacturing, real estate, and retail companies.

Retail is changing fast, and it’s all about the experience now. With tech transforming how we shop, from AI to frictionless checkout, it’s no longer just about products on shelves. It’s about creating connections, making things easier, and keeping up with what consumers want before they know it.

Chalhoub Group

For shaping luxury retail’s next frontier

Chalhoub Group has led innovation in the luxury retail space through groundbreaking initiatives in Web3, sustainability, and digital transformation. The launch of SOL3MATES, its web3-native sneaker brand, and collaborations like Christofle’s virtual wearables on Roblox demonstrate its ability to merge luxury with digital trends. Chalhoub has also pioneered sustainable practices, such as Level Shoes’ Pre-Loved resale program and the Swarovski Rental initiative, promoting circularity and eco-conscious luxury. By integrating emerging technologies, supporting new designers, and offering innovative services, Chalhoub Group is shaping the future of retail while driving profitability, inclusivity, and sustainability.

Infobip

For transforming retail with a personal touch

Infobip has driven significant innovation in retail by offering tailored communication solutions to leading brands, enhancing customer engagement across multiple channels. Its partnerships with Nissan KSA Carrefour, Floward, and Alyasra Fashion are examples of how it boosted customer support, introduced conversational retail, enhanced shopping experience through AI chatbots, and strengthened omnichannel experiences, driving loyalty and sales. Its data-driven approach provides scalable solutions, enabling brands to deliver personalized interactions.

GMG

For merging global reach with local impact

GMG has made impressive strides over the past 12 months, expanding its global presence and strengthening its market position. With over 120 stores in Southeast Asia, including exclusive partnerships with Nike and Columbia, GMG has successfully diversified its portfolio. The company also made waves in the food manufacturing sector with innovations and strategic initiatives to support local farmers. GMG’s commitment to sustainability is evident through its green energy adoption, water conservation efforts, and social responsibility programs. By focusing on customer satisfaction, technological advancements, and responsible growth, GMG continues to lead in its industry.